Who benefits from cutting interchange fees?

14 Dec 2023

The Payment Systems Regulator (PSR) has recommended a cap on cross-border interchange fees after its market review into the fees. This is not the only interchange fees story to hit the headlines this week. Earlier this week, the Canadian government came to an agreement with Visa and Mastercard to lower their interchange fees. From next Autumn, sm...

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Generative AI cannot replace branch banking – Niamh’s hot take of the month

13 Dec 2023

NatWest announced in November 2023 that they were integrating generative AI into their chatbot tool Cora, which saw the launch of Cora+. Generative AI has been one of the hottest topics throughout 2023, and that is only likely to continue into 2024 as companies like OpenAI expand their products and capabilities. The technology offers a lot of ...

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OpenAI: What just happened to the CEO Sam Altman?

23 Nov 2023

Sam Altman is being reinstated as the CEO of OpenAI after unexpectedly being removed from the position by the board last Friday. OpenAI is responsible for the creation of ChatGPT and recently announced a new product which will allow companies to create custom versions of AI chatbots, which the company has called GPTs, without any coding. However, ...

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What is a DDoS attack and what impact do they have on financial services?

16 Nov 2023

ChatGPT saw an outage last week which has been blamed on a Distributed Denial-of-Services (DDoS) attack. DDoS attacks are nothing new within the financial cybersecurity world, the first is believed to have occurred in 1999, commonly known as the Mafiaboy attack against the University of Minnesota, but there were similar instances that predate this....