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22 Nov 2023
In this rapidly evolving digital landscape, there has been an unprecedented proliferation of payment methods, each designed to cater to ever-evolving needs for convenience and speed. However, this hasn't come without its own set of complications – namely, the rise in payment disputes. As fraud rates surge at an alarming pace, it has become impera...
13 Sep 2023
In an era where cashless transactions are the new norm, card payments have firmly established themselves as a preferred method. Still, the possibility of disputes remains. What are the most common dispute scenarios with merchants, and to what extent are customers protected compared to other payment methods, such as A2A? Understanding cardholder pr...
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30 Mar 2023
Now that we have outlined the different parts of a card payments value chain, we can explore how issuing banks can optimise their value chain. How is the card payment value chain structured? And what are the challenges for issuing banks? As covered in the previous article, the card payment value chain consists of several parts. Traditionally, ba...
27 Feb 2023
On first inspection, the card payments industry appears to be a mismatch of service providers covering similar functions. However, each firm has an important role in the card payment process. From customer sales to transaction bookings, a breakdown of the card payments value chain is overdue. Locking Down the Customer The crucial first step in the...
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