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Nick Delis, Senior VP of International and Strategic Business, Five9 Insurance companies are working around the clock to meet soaring demand, operating in a high-stakes, high-stress environment. With ...
As outlined in part one, the complexities and challenges in Fintech are there for all to see. But so are the solutions. One of the groundbreaking changes in the Fintech industry has been the availabi...
Americans have warmed up to virtual assistants in the wake of the pandemic, when many services had to be reimagined as digital alternatives. According to an Ipsos poll of 2,010 U.S. adults, 69 percen...
In the ‘80s and ‘90s, what we know today as legacy systems were the cutting-edge of the technology world, bringing new opportunities for leveraging software and digital resources for the financial ser...
The Financial Services (FS) industry is the largest taxpayer in the UK, contributing around 10% of the UK’s total economic output. But the industry still has more to give to help the UK “level up”. ...
AI and Human Expertise Hybrid Is The Optimal Solution Interest in Artificial Intelligence (AI) has skyrocketed. This article consolidates everything you need to know right now, from current developmen...
Can there be too much of a good thing when it comes to the cloud? Cloud technology continues to bring great benefits to the financial services (FS) sector. Key advantages include improved business ...
“ChatGPT lowers the bar for people using AI,” Charles Morris, Chief Data Scientist for Financial Services at Microsoft, recently said during a Banking Transformed podcast. It's true; this AI chatbot ...
It has been a tough few years for businesses and consumers alike. Inflation is at a 40 year high across many developed countries, and governmental bodies, such as the Bank of England, are continuing t...
As digitalization continues to permeate everyday life, data archiving has become increasingly vital for a variety of reasons. With the emergence of ChatGPT, an artificial intelligence-powered chatbot,...
Banks find themselves thrown “back to the future”. After more than a decade of record-low rates, suddenly higher central bank base rates mean interest rates are on the rise and bank customers are star...
As one of the first 10,000 users of Netflix, I've been following their progress closely for more than a decade. Netflix was early to the streaming game and began building their data centers for not on...