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As we reach the end of another eventful year in banking, it’s time to take stock and reflect. From the accelerated fall of high street bank empires, the ongoing fight for market share from both incumb...
Customer engagement in banking refers to the interactions and relationships between a financial brand and its customers that cultivate a sense of loyalty, involvement, and investment in the bank's pro...
As the banking industry rebounded from the pandemic, they entered a period of new challenges and opportunities. MACRO DEVELOPMENTS: Market, Regulatory, Competition and Technology In the current busine...
This year has been amazing from a Technology perspective, the way the usability aspect of Gen AI is discussed in every forum, board room, and at individual level across industries is unparalleled. We ...
Though the last couple of years, including the pandemic, have forced banks to 'embark upon a digital transformation journey,' we still find many gaps here. During the pandemic, banks realized their se...
The rise of Buy Now, Pay Later services has brought forward a revolutionary approach to lending. So, how can the appealing features of BNPL be integrated into traditional lending? Considering BNPL is ...
For centuries, we have seen lending and borrowing. Before banks came into picture, people used to borrow from other wealthy person in their vicinity. These loans were taken either to start a business,...
With almost half of UK adults having used BNPL, lenders face a key challenge: the varied data reporting practices among BNPL providers and CRAs. In this piece, we'll explore the rapidly growing BNPL ...
Human trafficking is not only one of the biggest injustices of our time, but it is also one of the most widespread financial crimes in the world. Profits are estimated to be over $150 billion a year....
As we step into 2024, the financial industry faces an array of challenges that demand a reevaluation of the way users interact with financial services. Users now expect more than just seamless functio...
Emerging technologies in the financial sector have the ability to transform the customer experience. In the same way we have seen the payment of goods and services evolve from a separate activity to s...
In the dynamic world of fintech - where mergers, acquisitions (M&As), and tech integrations are commonplace - the quality of software systems is pivotal for achieving long-term growth. When firms ...